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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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ralph criss

September 4, 2025

5  out of  5
rating by ralph criss
"I had a great experience getting set up with Brynn Hobbs State Farm. Sawyer Lamb was able to answer all my questions affectively, provided great customer service, and also had the best quotes out of the 5-7 other agencies I shopped. I would highly recommend using this State Farm and dealing with Sawyer Lamb directly if you are looking for a smooth, efficient, and informative insurance agent and policy."
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Sawyer Lamb

September 4, 2025

5  out of  5
rating by Sawyer Lamb
"Great office!! Strive to take care of everybody!"
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Jace Robbins

September 4, 2025

5  out of  5
rating by Jace Robbins
"Good people, helped me a lot."
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Ali Heath

September 4, 2025

5  out of  5
rating by Ali Heath
"I had a very nice experience here. Everyone was really nice and helpful. I highly recommend taking your business here."
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Michael Manning

September 4, 2025

5  out of  5
rating by Michael Manning
"Brynn Hobbs is consistently very responsive to any issues that arise with any of my policies. I highly recommend his State Farm Agency!"
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Allison Vagle-Smith

September 3, 2025

5  out of  5
rating by Allison Vagle-Smith
"Great service and super helpful staff! They made everything easy and stress free!!"
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Joshua Daniels

August 28, 2025

5  out of  5
rating by Joshua Daniels
"Everybody in the office was so helpful and respectful! The BEST team in town hands down."
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Amelia Floriani

August 28, 2025

5  out of  5
rating by Amelia Floriani
"Brynn and his team are wonderful! They make sure you understand your policy and any changes. It's great to know that we are in good hands with our insurance needs."
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Dominique Glover

August 28, 2025

5  out of  5
rating by Dominique Glover
"I recommend Justin. Professional and very helpful. Big personality as well. You won't be disappointed with him!"
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Ashley Edie

August 27, 2025

5  out of  5
rating by Ashley Edie
"Sawyer Lamb always answers my insurance questions and is very helpful. He set me up on the safe driver discount to save me money. Everyone is always so friendly in the office."
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Brad Newton

August 25, 2025

5  out of  5
rating by Brad Newton
"Great service, knowledgeable staff"
We responded:
"We appreciate the kind words, Brad! "
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Corrinna Phillips

August 25, 2025

5  out of  5
rating by Corrinna Phillips
"Everyone in the office was super helpful and kind!"
We responded:
"Thank you Corrinna! We appreciate you so much!"
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Jason Floriani

August 25, 2025

5  out of  5
rating by Jason Floriani
"Great people and always friendly."
We responded:
"Thank you Jason!! We always enjoy taking care of your family!"
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sHUnBoY 86

August 22, 2025

5  out of  5
rating by sHUnBoY 86
"State Farm has been apart of my family for decades. I really appreciate Justin Daniels for his patience and his time he takes out his schedule to answer any questions I have. So if you are in the Malvern AR area go check him out!!!!!!!!💪🏾💪🏾💪🏾💪🏾"
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Sean Murphy

July 29, 2025

5  out of  5
rating by Sean Murphy
"Justin Daniels was very friendly, professional and helpful. A real pleasure to communicate with. Definitely recommend!"
We responded:
"Thank you so much for the kind words, Sean! We greatly appreciate you!!"
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Britney R

July 28, 2025

5  out of  5
rating by Britney R
"I am so happy to make the switch to Bryan and his team at State Farm. Justin Daniels is the most patient and kind agent that I’ve ever dealt with and wish that I would’ve made this decision many years ago."
We responded:
"We really appreciate you leaving such a kind review, Britney! We agree Justin is awesome and thank you for giving him a shot!!"
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Holly Davis

July 28, 2025

5  out of  5
rating by Holly Davis
"I have used State Farm for years and this office is the best out there. They go above and beyond to make sure you understand every step of the way. Ask for Justin! He will get you right."
We responded:
"Wow, thanks so much for the super kind words about our office and Justin specifically! It's always been such a pleasure taking care of you and your family, Holly!"
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ashton Bell2128

July 28, 2025

5  out of  5
rating by ashton Bell2128
"Justin is wonderful! He is very personable, if he don’t know the answer he will find out for you!"
We responded:
"Yes Ashton Justin is one of the friendliest people you will ever meet and that's what makes him such a great fit for our office! Thank you for the kind words!"
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Tracie Shope

July 18, 2025

5  out of  5
rating by Tracie Shope
"Always friendly, polite, understanding, and promptly takes care of us!"
We responded:
"Thank you so much for the kind words, Tracie! We love taking care of you guys!"
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Tonia Finley

May 20, 2025

5  out of  5
rating by Tonia Finley
"Brynn is Awesome! He takes really good care of my husband and I. Always helpful! Just a great person to do business with!"
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LS W

February 28, 2025

5  out of  5
rating by LS W
"Brynn has been an absolute BLESSING given our chaotic circumstances transitioning between vehicles! I deeply encourage anyone that is shopping for car insurance to stop by or call his location! They will take care of you and help give you peace if you ever go through a storm!"
We responded:
"Thank you so much for the very kind words! We appreciate you giving us the opportunity to take care of your auto insurance needs, and we'll continue to take great care of you guys!"
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Paige Johnsey

February 11, 2025

5  out of  5
rating by Paige Johnsey
"The absolute BEST insurance rep in the state of Arkansas!! I promise, you won't find any better. Felt like I was talking to family and got us the BEST deal on our auto insurance. Could not be happier or more thankful."
We responded:
"Wow, thank you for such kind words, Paige! We really appreciate you letting us take care of you and Dylan, and look forward to helping you with anything you need moving forward!"
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michael bane

February 8, 2025

5  out of  5
rating by michael bane
"Brynn Hobbs and his TEAM are definitely the BEST State Farm Agency in Malvern! Their professionalism deserves the 5 Star Rating! They have always looked out for the best coverage that I needed as well as saving me money! Brynn, Landon and Sawyer .... Thank you for all that you do!!"
We responded:
"Thank you Michael! We appreciate the encouragement more than you know, and we greatly enjoy being able to take care of you and Connie!"
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Bill O

January 29, 2025

5  out of  5
rating by Bill O
"Honestly, I’m old and hate change! So when we lost Joe I had no idea what to expect, but didn’t think anyone could compare. I am glad to admit I was wrong. Brynn picked up where Joe left off and ran with it, and he convinced Renee to stay. He’s knowledgeable, kind, attentive, responsive and respectful. All qualities I look for in individuals that I need to work towards my best interests. You couldn’t pay me to change agents now and I would recommend him to anyone without hesitation."
We responded:
"We appreciate your review, Bill! We have always enjoyed working with you and appreciate you more than you know!"
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Austin K

November 8, 2024

1  out of  5
rating by Austin K
"We were not told beforehand how filling a claim because of a pothole would affect our premiums, end our discount, and be on my record as an at fault accident when we talked to Brynn or we would not have done it. Now that our bill is over $100 more a month than it used to be, we called to ask why that information was not shared with us beforehand and Landon told my wife that he hates to say it but it’s common sense. When my wife asked who she could talk to that is over Brynn about the issue he laughed and told her that Brynn IS the owner. When talking to Brynn this week and the other staff member we were told unfortunately that’s how it is. We have filed a complaint since the law requires agents to inform you of how a claim could impact your premiums and/or discounts and that information was withheld from us."
We responded:
"We’re genuinely sorry to hear that your experience with my State Farm team was not satisfactory. Your feedback is important to us, and we’re committed to addressing any issue. Please contact us at your convenience so we can discuss what went wrong and find a resolution. We’re dedicated to improving our insurance service."